Overview

This handbook offers information and tips for librarians on conducting the reference interview. It features models of communication such as sense-making and microtraining, exercises for avoiding common pitfalls, and examples of both successful and problematic interviews.

ISBN-13

9781555704322

ISBN-10

1555704328

Weight

1.60 Pounds

Dimensions

8.50 x 0.50 x 11.00 In

List Price

$86.67

Edition

2nd Edition

Format

Hardcover

Pages

242 pages

Publisher

Neal-Schuman Publishers

Published On

2002-01-01



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