This Concise Introduction describes current approaches to measuring and managing performance in organisations and offers insights into how they may need to evolve as the working environment changes. It demonstrates the need to see performance management in the context of the culture and leadership of the organisation and not as a standalone activity.

Key Features:

• Provides examples of good practice and highlights pitfalls to be avoided
• Describes principal tools and techniques such as The Balanced Scorecard, Performance Prism and Success Mapping
• Combines recent academic research with discussion of how techniques are used in practice

• The Concise Introduction to Performance Managementwill be indispensable for managers seeking to improve their skills and knowledge. It will also be of use for students and researchers of management, business and economics.