Communication: The Key to the Therapeutic Relationship provides a fundamental overview of therapeutic communication techniques for students who are just beginning their nursing courses. This much-needed text covers communication topics essential in today's health care environment: Communication theories and models Nurse-client relationships Gender and cultural relationships Breaking down communications barriers Empathy, assertiveness, humor, touch, and tears Numerous real-life examples from the author's experience are included, some humorous, some serious. Cartoons illustrate important concepts, and end-of-chapter exercises allow sturdents to practice their communication skills.