Overview

Finally An updated and expanded version of the training guide Booklist called "One of the most valuable professional publications to come off the presses in a long time." Completely revised to better serve the verbal and written communication needs of the modern library, this new edition covers all types of communication including: public speaking; conducting interviews; leading group discussions, workshops and conferences; designing newsletters, handouts and brochures; creating press releases and public service announcements; and writing memos, letters, and formal reports. This new edition includes expanded sections on mastering individual skills and sensitivity to cultural, ethnic, and linguistic issues, as well as whole new sections on communicating with new technology - voice mail and e-mail; practicing Netiquette; Web pages; teleconferencing and videoconferencing; and using presentation software. Practical tips and skills training exercises, examples of common library situations, interesting research facts, a special section on support staff, and references to other sources round out this practical guide. Helpful for library staff, volunteers, information and referral counselors or staff trainers, this guide is a must-have for anyone who wants to improve communication skills.
ISBN-13

9781555703400

ISBN-10

1555703402

Weight

2.08 Pounds

Dimensions

8.54 x 0.83 x 11.05 In

List Price

$82.13

Edition

2nd Edition

Format

Hardcover

Language

English

Pages

342 pages

Publisher

Neal-Schuman Publishers

Published On

1998-01-01


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Bonita
★★★★☆

Santa Clarita, CA, USA

Access codes and supplements are not guaranteed with used items. May be an ex-library book.
$56.09

 Free delivery by: 30 Mar 2026


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