Overview

This text examines IBM's culture and history, looking at various challenges that have faced the company. Illustrating that IBM's poor performance in the 1990s is part of a repeated pattern, it argues that IBM's biggest problems have stemmed from breaking commitments to its employees and customers.

ISBN-13

9780875846545

ISBN-10

0875846548

Weight

1.20 Pounds

Dimensions

6.41 x 0.93 x 9.42 In

List Price

$22.95

Edition

1st Edition

Format

Hardcover

Pages

210 pages

Publisher

Harvard Business Review Press

Published On

1996-06-01



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