Bridging the Values Gap
Format: Hardcover
ISBN13: 9781609949563
Hardcover|9781609949563
✨ Featured Offer
Used, Like New
$21.27
List Price: $29.95
🚚
See all 5 offers from $15.01 FREE standard delivery by: 01 Apr 2026
Overview
Bridging the Values Gap
Business has a values problem. It's not just spectacular public scandals like Enron (which, incidentally, had a great corporate values statement). Many companies fail to live up to the standards they set for themselves, alienating the public and leaving employees cynical and disengaged-resulting in lower productivity, less innovation, and sometimes outright corruption.
The reason, argue top scholars and consultants Edward Freeman and Ellen Auster, is that all too often values are handed down from on high, with little employee input, discussion, or connection to the challenges and opportunities facing the organization. Although the words may be well-intentioned, they aren't reflected in the everyday practices, policies, and processes of the organization. This practically invites disconnects between intention and reality.
To bridge this gap between the "talk" and the "walk", Freeman and Auster provide a process through which organizations can collectively surface deeply held values that truly resonate with everyone, from top to bottom. Their Values Through Conversation (VTC) process focuses on four key types of values conversations- introspective (reflecting on ourselves and how we do things in the organization), historical (exploring our understanding of our past and how it impacts us), connectedness (creating a strong community where we work well together), and aspirational (sharing our hopes and dreams).
By developing values through discussions-casual or formal, one-on-one or in groups-VTC ensures that values are dynamic and evolving, not static words on a wall or a website. Freeman and Auster offer advice, real-world examples, and sample questions to help you create values that are authentic and embraced because they are rooted in the lived experience of the organization.
Business has a values problem. It's not just spectacular public scandals like Enron (which, incidentally, had a great corporate values statement). Many companies fail to live up to the standards they set for themselves, alienating the public and leaving employees cynical and disengaged-resulting in lower productivity, less innovation, and sometimes outright corruption.
The reason, argue top scholars and consultants Edward Freeman and Ellen Auster, is that all too often values are handed down from on high, with little employee input, discussion, or connection to the challenges and opportunities facing the organization. Although the words may be well-intentioned, they aren't reflected in the everyday practices, policies, and processes of the organization. This practically invites disconnects between intention and reality.
To bridge this gap between the "talk" and the "walk", Freeman and Auster provide a process through which organizations can collectively surface deeply held values that truly resonate with everyone, from top to bottom. Their Values Through Conversation (VTC) process focuses on four key types of values conversations- introspective (reflecting on ourselves and how we do things in the organization), historical (exploring our understanding of our past and how it impacts us), connectedness (creating a strong community where we work well together), and aspirational (sharing our hopes and dreams).
By developing values through discussions-casual or formal, one-on-one or in groups-VTC ensures that values are dynamic and evolving, not static words on a wall or a website. Freeman and Auster offer advice, real-world examples, and sample questions to help you create values that are authentic and embraced because they are rooted in the lived experience of the organization.
| ISBN-13 | 9781609949563 |
|---|---|
| ISBN-10 | 1609949560 |
| Weight | 1.09 Pounds |
| Dimensions | 6.38 x 0.82 x 9.50 In |
| List Price | $29.95 |
| Edition | 1st Edition |
| Format | Hardcover |
|---|---|
| Language | English |
| Pages | 216 pages |
| Publisher | Berrett-Koehler Publishers |
| Published On | 2015-08-17 |
View All Offers
Sort by:
Price
Condition
Seller
Seller Comments
Price
Used, Very Good
Seller details
Greenworld Books
Arlington, TX, USA
Fast-Very Good condition book with a firm cover and clean pages. Shows normal use and some light wea...
Free delivery by: 01 Apr 2026
Used, Very Good
Seller details
Suffolk Books
center moriches, ny, USA
Fast Shipping-Safe and Secure 7 days a week!
Free delivery by: 01 Apr 2026
Used, Very Good
Seller details
Suffolk Books
center moriches, ny, USA
Fast Shipping-Safe and Secure 7 days a week!
Free delivery by: 01 Apr 2026
✨ Used, Like New
Seller details
Wonder Book - Member ABAA/ILAB
Frederick, MD, USA
Signed Copy Collectible-Like New. Like New dust jacket. Signed/Inscribed by Freeman on half title ...
Free delivery by: 01 Apr 2026
Used, Like New
Seller details
GreatBookPrices-
Columbia, MD, USA
100% Money Back Guarantee. Brand New, Perfect Condition. We offer expedited shipping to all US locat...
Free delivery by: 01 Apr 2026