Assertiveness for Managers
by Terry Gillen
Format: Hardcover
ISBN13: 9780566028618
Hardcover|9780566028618
✨ Featured Offer
Used, Good
$45.90
List Price: $79.95
🚚
See all 1 offers from $45.90 FREE standard delivery by: 30 Mar 2026
Overview
"Flatter organizations, decentralized authority, changing technology, obsolete skills, downsizing, retraining, outplacement - these are common features of today's business environment. Against such a background, success depends increasingly on the personal credibility of individual managers. In this timely book, Terry Gillen explains how an assertive style of management can dramatically improve effectiveness. He sets out the principles and benefits of assertive behaviour and shows how to apply assertiveness techniques in everyday management situations." "Part I places assertiveness in the context of the modern manager's job, illustrates the three main types of behaviour and describes a method of harnessing emotional energy to ensure the desired results." "Part II shows how to handle a range of management problems, including aggressive bosses or colleagues, receiving/giving criticism, disciplining staff, resolving conflict and controlling stress. Each chapter contains examples of the particular problem, guidance on how to deal with it assertively and a summary for rapid reference." "This is above all a practical book. Do you, asks the author, want to be the kind of manager who motivates his or her team to achieve their objectives, inspires loyalty in subordinates, earns the respect of colleagues, is held in high esteem by senior management, feels self-confident at work?" "If so, you are ready to benefit from developing your assertiveness - with Terry Gillen's help."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved
| ISBN-13 | 9780566028618 |
|---|---|
| ISBN-10 | 0566028611 |
| Weight | 1.08 Pounds |
| Dimensions | 6.50 x 0.50 x 9.50 In |
| List Price | $79.95 |
| Format | Hardcover |
|---|---|
| Pages | 237 pages |
| Publisher | Gower Pub Co |
| Published On | 1992-11-01 |
View All Offers
Sort by:
Price
Condition
Seller
Seller Comments
Price
✨ Used, Good
Seller details
Bonita
Santa Clarita, CA, USA
Access codes and supplements are not guaranteed with used items. May be an ex-library book.
Free delivery by: 30 Mar 2026