Overview

A guide to improving questioning skills, whether interviewing, appraising or exchanging ideas. The text includes the following topics: open questions; encouraging and drawing out speakers through supportive statements and interjections; avoiding counter-productive questions; using questions in a training context; and establishing facts through direct approaches.

ISBN-13

9780852927687

ISBN-10

0852927681

Weight

0.26 Pounds

Dimensions

7.80 x 5.00 x 0.39 In

Edition

3rd Edition

Format

Paperback

Language

English

Pages

96 pages

Publisher

Chartered Inst of Pers/Develop

Published On

1998-11-06



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