Part I: Theoretical Foundations and Contemporary Dynamics in Patient Centred Relationships and Communication

1. Historical Perspectives and Contemporary Dynamics

2. Clarity and Safety in Communication

3. Professional Guides for Nursing Communication

4. Critical Judgement: Critical Thinking and Ethical Decision Making

Part II: Essential Communication Competencies

5. Developing Patient Centred Communication Skills

6. Variation in Communication Styles

7. Intercultural Communication

8. Communicating in Groups

Part III: Relationship Skills in Health Communication

9. Self-Concept in Professional Interpersonal Relationships

10. Developing Patient Centred Therapeutic Relationships

11. Bridges and Barriers in Therapeutic Relationships

12. Communicating with Families

Part IV: Communication for Health Promotion and Disease Prevention

13. Resolving Conflicts Between Nurse and Patient

14. Communication Strategies for Health Promotion and Disease Prevention

15. Communication in Health Teaching and Coaching

16. Communication in Stressful Situations

Part V: Accommodating Patients with Special Communication Needs

17. Communicating with Patients Experiencing Communication Deficits

18. Communicating with Children

19. Communicating with Older Adults

20. Communicating with Patients in Crisis

21. Communication in Palliative Care

Part VI: Collaborative Professional Communication

22. Role Relationship Communication within Nursing

23. Interprofessional Communication

24. Communicating for Continuity of Care

25. Documentation in Health Information Technology Systems

26. Health and Communication Technology

27. NEW chapter on professional communication skills vis-à-vis Indigenous community. Chapter title and placement TBD.