ITIL V3 Small-Scale Implementation
by Sharon Taylor, Great Britain, Office of Government Commerce Staff (Contribution by), Ivor Macfarlane
ISBN-10: 0113310781
ISBN-13: 9780113310784
$49.97
Book Specs
Binding
Trade Paper
Publisher
Stationery Office Books (TSO)
Published on
Aug 28, 2009
Edition
st Edition
Dimensions
8.40x0.40x8.40 Inches
Weight
0.95 Pounds
About the Book
Intended for small organisations examining the quality of their IT service management and either adopting or considering ITIL, this book addresses the different service management challenges faced by smaller organisations. It helps the readers to adapt the ITIL guidance to deliver benefits in their small implementations.