Unified communications (UC) is the integration of real-time communication services such as instant messaging (chat), presence information, telephony (including IP telephony), video conferencing, data sharing (including web connected electronic whiteboards aka IWBs or Interactive White Boards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types. This book is your ultimate resource for Unified Communications (UC). Here you will find the most up-to-date information, analysis, background and everything you need to know. In easy to read chapters, with extensive references and links to get you to know all there is to know about Unified Communications (UC) right away, covering: Unified communications, Unified Communications Interoperability Forum, Applied unified communications, Avaya Application Server 5300, Computer-aided dispatch, Converged Infrastructure, InterCall, List of unified communications companies, Unified messaging, Oracle Beehive, PanTerra Networks, Telepo AB, Verba Technologies, Earnings call, Teleconference, 6rounds, Aastra Technologies, Adobe Connect, Video banking, BigBlueButton, Brosix, Cisco TelePresence, ClearMeeting, Collaboration Properties, CoroWare, CU-SeeMe, D-Link, Ekiga, Features of Skype, Floor control, FocusVision, Fring, Glowpoint, H.323, H.331, H.460, IBM Lotus Sametime, InterActor, ISight, IvanAnywhere, LG-Ericsson, Librestream, LifeSize, List of video telecommunication services and product brands, Media phone, Megaconference, Microsoft NetMeeting, Microsoft Office Live Meeting, Millennium Mathematics Project, Mirial s.u.r.l., Mobile collaboration, OctroTalk, Ontario Telemedicine Network, OpenCU, PGi, Polycom, Polycom VSX 7000, PowWowNow, QuickCam, Radvision, S4PG, SFLphone, Synchronous conferencing, TalkPoint, Tandberg, Tandberg C90, Tandberg E20, Tandberg Movi, Teleseminars, Teletraining, TokBox, VeaMea, VenueGen, Videoconferencing, VideoLan VideoConference, Videophone, Vidyo, Virtual field trip, Virtual hands on training, Virtual press conference, Vyke, VZOchat, Web conferencing, Webcam, WebTrain, Windows Live Messenger, Yahoo! Voice, 3G, 3G-324M, Aethra, American Telemedicine Association, AMSN, AOL Instant Messenger, Association of Telehealth Service Providers, Asterisk (PBX), Avaya, Camfrog, Cisco Systems, Common Intermediate Format, Communication Service for the Deaf, Creative Technology, Datapoint, Michael Dertouzos, Dimdim, Emesene, Empathy (software), Enhanced Data Rates for GSM Evolution, FaceTime, FaceVsion, FedEx Office, Gateway (telecommunications), Glance Networks, GNU Gatekeeper, Google Talk, Elisha Gray, H.225.0, H.239, H.245, H.263, H.264/MPEG-4 AVC, H.320, H.323 Gatekeeper, H.323 Gateway, H.324, Hama Photo, Hercules (corporation), High Efficiency Video Coding, I6net, IChat, Instant messaging, Integrated Services Digital Network, International Imaging Industry Association, IP Multimedia Subsystem, IPhone 4, Iris 3000 Videophone, Jitsi, KYE Systems Corp., Labtec, Leadtek, Lenovo, LG Prada II (KF900), LifeCam, Lindbergh Operation, Linksys, List of Hewlett-Packard products, Magic W3, MeBeam, Mechanical television, MegaMeeting.com, Microsoft Lync, MIL-STD-188, Mobile phone, Motorola E770, MPEG Industry Forum, MPEG-2, MPEG-4, MPEG-4 Part 2, Multipoint Control Unit, Nokia E66, OoVoo, PaltalkScene, Personal im, Personal message, PEVQ, Philips, PictureTel Corp., Pocket computer phone, Press videoconferencing...and much more This book explains in-depth the real drivers and workings of Unified Communications (UC). It reduces the risk of your technology, time and resources investment decisions by enabling you to compare your understanding of Unified Communications (UC) with the objectivity of experienced professionals.