UNDERSTANDABLE STATISTICS: CONCEPTS AND METHODS, Twelfth Edition, is a thorough yet accessible program designed to help students overcome their apprehensions about statistics. The authors provide clear guidance and informal advice while showing students the links between statistics and the world. To reinforce this approach, the book integrates real-life data from a variety of sources, including journals, periodicals, newspapers, and the Internet. The twelfth edition continues to address the importance of developing students' critical-thinking and statistical literacy skills through special features and exercises throughout the text. The use of graphing calculators, Excel, MINITAB, and SPSS is covered although not required. Extensive technology resources include MindTap, an online personalized learning environment that combines student learning tools like readings, multimedia, activities, and assessments into a single Learning Path.