Overview

This guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios.

ISBN-13

9780113314874

ISBN-10

0113314876

Weight

1.40 Pounds

Dimensions

8.24 x 0.38 x 11.04 In

List Price

$120.00

Format

Paperback

Language

English

Pages

176 pages

Publisher

The Stationery Office

Published On

2016-01-25


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