This practical overview of current human resource knowledge addresses such crucial HR issues as retention of qualified staff, rising health-care costs, and appeasing a workforce that increasingly values flexible work arrangements. Included is valuable information for HR professionals at small or emerging companies, and senior HR professionals seeking to ensure that their activities are linked to their company's overall strategies and goals. Also included are Lessons from the Trenches vignettes presenting instructive and personal advice; 17 sample forms such as an Application for Employment to Employee Counseling, and an Accident Investigation; and 23 figures illustrating everything from Factors Posing a Threat to Employee Retention to Types of Health Benefits Offered by Employers. FAQs throughout the text relate advice from experienced HR consultants and practitioners. This replaces 093990696.