Packaging Guidelines for Buybacks and Returns

In order to ensure the safe arrival of your buyback or return, please follow these packaging recommendations:

Pack your books tightly in a heavy duty shipping box. Lay books flat in the box. Do not stand books upright. Secure all remaining open areas of the box; preferably with a recyclable packing material such as crushed paper or bubble-wrap. Please do not use any type of pellets. If you can hear or feel the contents move inside when you shake the box, you will need to add more packing material. Seal your package with heavy-duty packing tape.

Lack of adequate packing material often leads to books arriving damaged or missing because the box is not securely packed. and are not responsible for books damaged in transit.

You must include all CD's, disks, booklets and other text supplements with your shipment to ensure proper credit.

If you are returning a book and the box you received is still in good condition, you are free to use the same box. If your book arrived in an envelope or bubble mailer, we do not recommend re-using it, since these do not hold up well with multiple uses and your book could be lost damaged in transit.

For USPS Ground we suggest that customers obtain order tracking when shipping items of high value. This is a very inexpensive method to track your package to our warehouse.

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