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9780814479988

Power Etiquette

by  Dana M. Casperson


ISBN-10: 0814479987

ISBN-13: 9780814479988

$16.99




Book Specs



Binding

Trade Paper

Publisher

AMACOM

Published on  

Mar 22, 1999

Edition  

st Edition

Dimensions  

6.00x0.13x9.00 Inches

Weight  

0.66 Pounds

About the Book

In an era when companies are competing based on service, manners are much more than a social nicety -- they're a crucial business skill.

Can table manners make or break a megamerger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career? Absolutely. In fact, good manners are good business.

Power Etiquette provides quick guidance on such pertinent and timely topics as:

  • telephone, e-mail, and Internet etiquette
  • table manners
  • grooming and business dress
  • written communications
  • gift giving
  • resumes and interviews
  • making introductions
  • public speaking
  • networking

This no-nonsense "manners reference" refreshes you on everyday etiquette and makes sure you're on your best behavior.