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9780538731041

The Administrative Professional

by  Patsy Fulton-Calkins, Dianne Rankin, Kellie A. Shumack


ISBN-10: 0538731044

ISBN-13: 9780538731041

$193.67




Book Specs



Binding

Spiral

Publisher

Cengage Learning

Published on  

Jul 13, 2010

Edition  

14th Edition

Dimensions  

8.50x0.75x10.50 Inches

Weight  

1.80 Pounds

About the Book

Administrative Procedures is a capstone course for students majoring in Office Technology. It integrates the software applications skills they have learned previously, business communication skills, critical thinking, and concepts and activities that address the workplace environment, customer service, mail, travel, meetings, and events, records management; Students take this course because they'll be entering the workforce as administrative professionals and need to learn about office procedures, communication styles, financial factors and methods, meeting preparation, and office technology among other topics.