Building a (Itil Based) Service Management Department
by Office of Government Commerce Staff
ISBN-10: 011331096X
ISBN-13: 9780113310968
$39.85
Book Specs
Binding
Trade Paper
Publisher
The Stationery Office
Published on
Jun 1, 2008
Edition
st Edition
Dimensions
8.50x0.25x8.50 Inches
Weight
0.85 Pounds
About the Book
Explains how to build an ITIL based Service Management Department. This title uses terminology consistent with the ITIL Service Management Practices and the ITIL glossary, acronymns and definitions. It embraces both ITIL Version 2 and ITIL Version 3.